Frequently asked questions
We accept all major credit cards including Visa, MasterCard, American Express (AMEX), Discover and more. We utilize the SSL SECURE Stripe credit card processor which is certified as a PCI Service Provider, being the HIGHEST & BEST-IN-CLASS Certification(Read more HERE). We're excited to announce that as of June 14, 2024, our website is fully PCI DSS compliant. This means we adhere to the highest security standards for protecting your payment card information. For more details on our compliance and what it means for you, please feel free to reach out to us at contact@exerciseanimatic.shop or through our chat support. Your security is our top priority, and we're here to help with any questions you may have.
Yes, we do offer our videos on specific platforms, which include Shutterstock, Pond5, Gettyimages/iStock, Dreamstime. Please be aware that these are the only authorized platforms where our videos are legally available. If you come across our videos being sold or distributed on any other platforms, this is an unauthorized and illegal activity. We strongly encourage our users to report any such instances to us. This helps us in taking appropriate action and ensures that you always receive authentic and high-quality content directly from us.
Simply add your videos or your video bundle in your cart and complete your order. You will automatically receive a download link at the thank you page and an email with the download link for your purchased Content. *Bundle access can take up to 8 hours as we have to manually process and grant access.